The ever-changing landscape and innovation in the mobile
industry continues to confront us with multiple smartphone and
tablet platforms, myriad development and middleware environment and
countless new applications. Throw in the need for mobile device
management, security and telecom expense management - no wonder
enterprises are overwhelmed. But we can help.
Some believe that we are entering a new age of computing - an age
where workers can interact with their enterprises at anytime and
anywhere; where data is stored in the cloud, commands are made
through touch and speech and results displayed on multiple screens.
Others point to trends such as BYOD, adding how it's raising the
complexity of the enterprise environment to a whole new level.
What's clear is that enterprises are rapidly embracing distributed
cloud computing and adopting new mobile devices, all of which are
fundamentally changing the way they do business. Examples are
everywhere if you look, but most often mission-critical functions
such as sales and customer service are the first to get a taste of
the new technology and the refreshed business process. In this case
however, they are not only charged with delivering the benefits to
customers but also spreading the knowledge to the wider
enterprise.
As with other computer revolutions, the rise of the web has
created whole new categories of solutions and service organizations
(think salesforce.com) and enterprise mobility
management is nonetheless the same. The emergence of Oracle and
Sybase and enterprise platforms such as SAP and Lawson have allowed
workers to go beyond emails to access HR, finance, sales
information and more, enabling greater productivity and efficiency.
And there are no signs of slowing down. With the world quickly
approaching billions of web-connected users, tens of billions of
connected consumer electronics and hundreds of billions of mobile
devices, enterprises are truly faced with a "live or die" scenario
- it's either adopt to emerge or refuse to change and be swallowed.
That's why enterprise mobility continues to rank top priority for
IT executives in 2012 and investment in all aspects of mobility is
set to rise.
As our customers turn to us for solutions that would dramatically
reduce the complexity in mobility
management, we recognized the need for a managed mobility service platform
that will allow enterprises to launch and scale mobile offerings in
a most rapid and yet cost-effective way.
In May we introduced m-Suite, our end-to-end enterprise
mobility solution that takes account of the entire mobile strategy.
Its three key features, create, distribute and manage, help
enterprises to rapidly create and distribute software solutions for
mobilizing the enterprise across multiple platforms while staying
in control of IT government and telecom spend.
I often tell my colleagues that having a great solution is only
part of the jigsaw, adding that with great customers and channel partners complete the
puzzle. That's why every time I review our customer and partner
portfolio, I feel the excitement. AT&T, HP and Accenture are
just few examples among many others in the finance, retail,
pharmaceutical and manufacturing sectors we're looking to build
relationship with. And with m-Suite, the net is even wider - it
includes network operators, device manufacturers, business
partners, application developers and others in the mobile
ecosystem. It's designed to support commerce, inspire innovations
and transform businesses.
As we get ready for an exciting ride surfing the wave of
enterprise mobility, I invite you to embark on the journey with
us.
About the Author
Dave Evans is based in Reading, UK, Dave is the SVP & CTO
of the Enterprise Division at Symphony Teleca. Dave brings with him
over 25 years of broad experience in business and technonology and
is a seasoned CTO both for established corporatations and
start-ups. Comment on the blog post, leave Dave a message or
connect with him on LinkedIn.
