SaaS Solutions
Symphony Teleca’s SaaS offering includes the entire SaaS lifecycle – from SaaS Architecture & Design Services to SaaS product development and finally ongoing product engineering of SaaS products and managed SaaS operations on cloud. It includes the options of migrating existing products to SaaS leveraging cloud platforms and infrastructure.
The SaaS offering is built upon the foundation of Symphony
Teleca's strong product engineering team with the experience of
1200 per year releases for 250 clients and also leverages 500+
person years of experience in availability and performance
management- two critical attributes of SaaS. Specific to SaaS, it
has developed 25+ multi-tenant products and has been offering
engineering services 20+ SaaS products. It also has 10+ successful
clod migrations and 4 PaaS developments for SaaS products under its
belt. On the SaaS operations side Symphony has experience in
building tenant management systems, billing integration, data
integration and onboarding ISV's customers and is thus fully
equipped to support SaaS operations
Apart from the deep experience, Symphony Teleca's SaaS offering is
backed by its own and partner value accelerators like,
- Scalable, secure and highly available reference architectures
- Multi-tenancy frameworks to cut down the development time by 30-40%
- Agile implementation & continuous delivery solution guides to reduce the release cycles by 20-30%
- Powerful test management suite for industrialized quality so critical for SaaS.
A few examples of our SaaS related work
- SaaS Enablement of a Telecom Expense Management Client covering complete SaaS life cycle engagement including hosting and remote infrastructure management. Allowed the organization to scale to more than 350 clients
- Quality optimization of a highly-successful SaaS product where Regression suite & Acceptance testing were 100% automated. Also developed a SaaS Continuous Integration framework to address key quality challenges
- Azure complaint ITIL V3 Compliant Enterprise IT Management product with a multi-tenant architecture supporting customizations and database extensions. Single codebase supporting both Cloud and on-premise deployment
- Energy management, Forecasting, invoicing, hedging & reporting SaaS solution delivered over Force.com platform. Ongoing engagement that will include next phase of analytics over Force.com
