A leader in internet yellow pages struggled with ineffective CRM strategies. We consulted for application rationalization and end-to-end services architecture and analytics (descriptive and predictive) by consolidating information from all CRM systems.
Largest CPG market research firm was focused to provide analytics solutions and insights to its clients. We consolidated POS, panel, audit, media and social media and established a balanced mix of competencies suited for ‘accelerated insights platform’ roll out. Big Data technology spend was reduced by 40% through efficient offshore delivery model. At the rate of 1 critical insight per hour, approximately 95% of Top 500 CPG companies are currently leveraging this insights-as-a-service.
A large online retailer was unable to upsell to its customers/visitors. Through real time customer profiling, customer preferences, browsing history and product affinity we designed a recommendation engine with built-in personalized promotions and increased revenue and margin capture through 28% more potential cross-sell opportunities.
A large hospital system was plagued with readmission penalties. We identified top causes of readmissions by a variety of factors included medical history, disease category, demographic profile and targeted high-risk patients at the time of admit and discharge for a focused intervention strategy with a 350% lift in outcomes.
Auto manufacturer wanted to move from preventive maintenance to predictive maintenance. Our data science team also performed causal analysis of the issues by uncovering hidden relationships between events. We identified the faults which have got higher chance of leading to repair and hence predict warranty claims potentially saving $3000 in warranty per vehicle.
A leading technology giant in the APAC region wants to formulate product development strategies for smart phones by studying market trends. We aggregated data across social channels such as Twitter & Facebook uncovered issues in the product design which needed immediate action. The analysis helped with effective customer centric product development strategies.
One of the largest data providers in the life sciences looking for big data analytics to deliver critical insights to pharmaceutical companies. Provided inbound data management for Prescription Data (Retail & Non Retail) , Medical and Hospital Claims (16+ billion healthcare events captured) and derived multi axes view of the patient (250+ million patients tracked annually) which enabled insights as a service to drive up significant revenue.
We built a video analytics solution using R and structured C for analytics, and Tableau for visualization that read video files and converted to frames for subsequent image processing. Performed people identification & tracking across frames and create structured data output and integrated with POS data.
Gartner Recognizes Symphony Teleca in Market Guide for U.S. Revenue Cycle Management Applications.
Symphony Teleca’s Connected Vehicle, M2M Initiatives Drive Next Generation in Machine Intelligence.