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Product Line Management

The $250B software market is in rapid transformation, with cloud, mobile computing and consumerization of technology driving significant industry reshaping. As a result, software makers are re-evaluating strategy, business models, delivery and partnerships for avenues of increasing profits and competitive separation, and accelerating key initiatives such as SaaS delivery.

The largest un-mined opportunity software makers have to increase investments in innovation and new products is by dramatically decreasing investments and support resources associated with existing, mature product lines. Accelerating this "de-investment" phase is now a top priority of leading software companies.

Symphony Teleca's PLM Offering
Symphony Teleca's Product Line Management (PLM) Services offer product companies alternatives to manage the de-investment in mature products and drive transformation.

Symphony Teleca takes on end-to-end responsibility for selected products and product lines, from full PDLC and support services to sales and operational activities, all aligned against agreed-upon SLAs and using a global delivery model to reduce the cost of operations. Symphony Teleca's offering is in sync with industry-recognized PLM best practices (Forrester Report, April 2009) that keep programs manageable, drive collaboration across the development process and integrate to downstream applications.

Through a diverse set of outcome-based PLM engagement models that enable clients to either retain revenues or focus on pure margins or maximize cash, Symphony Teleca guarantees the alignment of delivery to client's business objectives.

How does Symphony Teleca do it?

  • Symphony Teleca's development team's patented, repeatable processes begins with a careful assessment of clients' PLM needs to ensure its services are perfectly aligned with the organization's business goals.
  • Symphony Teleca assumes full accountability for all aspects of the PDLC and business operation for targeted products. It assumes all contractual SLAs.
  • Every product function is measured and analyzed for continuous product improvement Key subject matter experts are reallocated.
  • Budget and resource management is optimized through global delivery.


Symphony Teleca's PLM services mitigate the challenge of having too many R&D resources committed to legacy product lines, when their time and expertise are better spent developing new products to ensure the company stays ahead of evolving market demand.

Delivering Key Benefits to Clients
Symphony Teleca's outcome-driven solutions are backed by SLAs. The company has, on average, reduced clients' product management costs by over 25 percent; extended product life related revenue by up to 50 percent; and lowered support costs by 40 percent - all without sacrificing on outcomes.

Partner with Symphony Teleca
Symphony Teleca's long-standing experience with PLM engagements is testimony to the fact that it is committed to providing the most innovative PLM services available that enable clients to maximize their legacy product potential. If you would like to talk about this further, please contact us at info@symphonyteleca.com